5 star google review

We were part of the I80/Donner Pass snowstorm mess over the Thanksgiving 2019 holiday and the 14 hour trip from California to Idaho became a 55 hour nightmare. But it would have been much worse if we hadn’t found Roy Fosters Automotive – on a Saturday(!) – through another local mechanic’s referral. Jimmy accepted our vehicle for assessment and kept us informed so could consider different options for traveling the last 8 hours home. The Foster team stayed late on Saturday night to complete, and validate, the repair and we were able to leave Reno that night. The shop is located near downtown/hotels so walking back and forth (did I mentioned we were traveling with 2 dogs that they welcomed into their shop) was easy and hugely helpful in keeping stress levels down. It seemed very evident from their phone manner and waiting space that they work consistently to run a honest, reliable, productive business. Even if the cooling system had failed again and we got stranded again, we left there feeling that they did a responsible, honest job and went the extra mile. Fortunately, the repair held and we got home. Thank you, Jimmy and team – your effort made all the difference for us! PS Thanks for the donuts:-)

-Suzanne W